Salary €70,000 - €80,000

Job Location Dublin

Type Permanent

Consultant Gavin Hayes


Posted 09 April 2018

Insurance Claims Manager

Job Location: Dublin

Salary: €70,000 - €80,000


Our client, a leading global insurance and reinsurance brokerage, is currently looking for a Claims Manager to join their team.

Reporting to the Claims Director, the successful candidate will form part of the leadership team within the Claims decision, acting as a technical referral point in respect to complex claims, with involvement in a number of key client relationships.



  • Acting as a member of the claims leadership team, supporting the Claims Director in development and implementation of best practice in claims administration.
  • Emphasis on best in class Consumer Protection Code and GDPR practices.
  • Leading and motivating the team to develop full potential.
  • Acting as a subject matter expert and referral point for technical claims queries for the team, with particular focus on policy coverage.
  • Developing and maintaining relationships with senior people in the industry, and senior colleagues within the Company.
  • Representing company with major clients and with prospects.
  • Working with Team Leaders to ensure all administration and systems are properly maintained, including review of systems and processes.
  • Participating in educational programs and opportunities provided and sharing of knowledge gained with colleagues, and encouraging and supporting the team to do likewise.
  • Interaction with client account brokers on management of relevant processes and policy issues arising, in particular for major accounts.
  • Willingness to take other duties as they arise



  • Possess a minimum of 10 years relevant experience, preferably including motor, property and liability claims,
  • Hold a professional qualification (ACII/FCII) or have considerable progress towards attaining this.  Must be ‘Accredited’ under the Minimum Competency Requirements, and provide evidence of CPD returns from 2009 to date.
  • Excellent leadership, organisational, administration and communication skills
  • Team player and the ability to work on own initiative
  • Strong computer and administration skills
  • Have a strong customer focus and a keen eye for detail
  • Be a self-starter with strong interpersonal skills, a strong team leadership ethic and ability to prioritise workload and deliver on objectives.


Interested applicants should contact Gavin Hayes for a confidential discussion on 01 6610444 or email ghayes(@)

Get in Touch

Gavin Hayes

01 6610 444

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